Group: alt.uk.law
From: "steve robinson"
Date: Monday, July 23, 2007 4:27 AM
Subject: Re: Playing the Waiting Game....??

Heidy wrote:

>
>
> x-no-archive:yes
>
> Playing the Waiting Game....??
>
> I wrote to a hospital addressing issues regarding treatment etc in
> there, It took them over 12months to only partially reply to my
> letter.
>
> Is this a normal stalling technique in relation to dealing with legal
> issues? I have reported them to a Regulatory Authority who said they
> are in commication with them regarding some important information I
> require
>
> they are again are delaying and playing silent.
> I have been advised by a solicitor who has had dealing with same
> hospital that they have pursued the same tactics with her.
>
> Are there any Format Letter one can send to impose a limitation of
> time in getting a response.
>
> I think they are hoping I will die off and there be no legal action.
> :)
>
>
> Thanks,
>
> Heidy

freedom of infomation act

Make a formal request for all infomation reguarding you
Make a formal request for all infomation pertaining to response times
of complaints and how quick to resolve the issues

They have a limited time to respond

--